Privacy Policy

This Privacy Policy explains how The Stork Life, operated by Dr Satinder Singh Malik ("we", "us", "our"), collects, uses, shares and protects your personal information when you use storklife.org and our Services. We are the data controller for this information.

1Information we collect

We collect only what we need to provide the Services:

• Information you give us — your name, email address and any message when you contact us or sign up; account details when you register (including through Google sign-in).
• Details you enter into our tools — for example the birth date, time and place you provide for astrology or "Know Thyself" readings, and answers you submit to generate a report.
• Payment information — when you buy something, your payment is handled by our payment providers (Razorpay and, where offered, PayPal). We receive confirmation of the transaction but do not collect or store your full card or bank details.
• Automatic / technical data — basic usage and device information (such as IP address, browser type and pages viewed) and cookies or similar technologies needed to run the site and understand how it is used.

2How we use your information

• To provide and deliver the tools, reports, sessions and content you request.
• To process payments, confirm orders and grant access to paid features.
• To respond to your enquiries and provide customer support.
• To operate, secure, maintain and improve the website.
• To send you service-related messages and, only where you have opted in, occasional updates. You can unsubscribe at any time.
• To comply with legal obligations and prevent fraud or misuse.

3AI-generated readings

4How we share information

We do not sell your personal information. We share it only with trusted service providers who help us run the Services, and only as needed:

• Payment providers (Razorpay, PayPal) — to process payments and refunds.
• Hosting, authentication & database providers — to host the site and manage sign-in and accounts.
• AI & email providers — to generate readings and to send you transactional or requested emails.
• Analytics providers — to understand and improve site usage.
• Legal & safety — where required by law, or to protect our rights, users or the public.

These providers are permitted to use your data only to perform services for us. Purchases of books or products through third-party retailers are subject to those retailers' own privacy policies.

5Cookies

We use cookies and similar technologies to keep you signed in, remember preferences (such as light/dark theme), and measure how the site is used. You can control cookies through your browser settings; disabling some may affect how the site works.

6Data retention

We keep personal information only for as long as needed to provide the Services, meet legal and accounting obligations, and resolve disputes. When it is no longer needed, we delete or anonymise it.

7Security

We use reasonable technical and organisational measures to protect your information, and payment data is handled by PCI-DSS-compliant payment providers. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8Your rights

Subject to applicable law, you may ask us to access, correct, update or delete your personal information, or to stop certain processing. To make a request, email us at stork@storklife.org and we will respond within a reasonable time.

9Children

The Services are intended for adults and are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us and we will remove it.

10International users

We are based in India, and your information may be processed in India or other countries where our service providers operate. By using the Services you consent to such processing.

11Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows the latest revision, and material changes will be reflected on this page.